Privacy Policy

1. DIGITAL PRIVACY & ATTRIBUTION FRAMEWORK

I. DATA STEWARDSHIP & PROTOCOLS At THE HOME EDIT, we manage your digital footprint with the same meticulous attention to detail we apply to professional organization. Our privacy infrastructure is designed to protect your identity through advanced encryption while maintaining total transparency regarding data usage.

II. MARKETING & ATTRIBUTION (AXON/ALV) To enhance our service delivery and optimize user experience, we utilize specialized tracking technologies:

  • AXON & ALV Integration: We implement the AXON (AppLovin) and ALV (AppLovin Attribution) protocols. These systems allow us to map the user journey, measure the effectiveness of our marketing campaigns, and ensure that our community receives highly relevant content.

  • Operational Fulfillment: Essential data such as your Full Legal Name, Shipping Address, and contact number (+1 (951) 260-1672) are processed solely to execute your orders and provide logistics updates.

  • Secure Payment Tunnels: Financial transactions are conducted via AES-256 encrypted gateways. We comply with global PCI-DSS standards, ensuring your payment credentials are never stored on our internal servers.

III. USER SOVEREIGNTY & OPT-OUT We respect your right to privacy. To manage your tracking preferences or opt-out of third-party behavioral analytics, please utilize the following industry resources:

2. TERMS OF CORPORATE GOVERNANCE

I. LEGAL DOMICILE This platform is owned and operated by THE HOME EDIT. All commercial interactions and site usage are governed by the laws of the Hong Kong Special Administrative Region (HKSAR).

  • Official Address: GOOSEBUMP, Shop A, Lower Ground Floor, 77-81A Hollywood Road, Central, Hong Kong.

  • Jurisdiction: Users agree that any legal proceedings shall be conducted exclusively within the courts of Hong Kong.

II. PROPRIETARY ASSETS The THE HOME EDIT brand—including all trademarks, bespoke organizational designs, and visual media—is protected by international intellectual property laws. Unauthorized reproduction, data mining, or commercial use of our digital assets is strictly prohibited.

III. SERVICE DISCRETION We reserve the right to limit sales or services to any person, geographic region, or jurisdiction. While we strive for absolute accuracy in product representation, slight variations in finish and color may occur due to digital display calibrations.

3. SATISFACTION & RECTIFICATION PROTOCOL

I. THE 30-DAY RETURN STANDARD We provide a 30-day window for returns from the date of delivery. To qualify for a reimbursement, items must be returned in "Pristine & Resalable" condition:

  • Products must be unassembled, unused, and include all original componentry.

  • Items must be secured within the original manufacturer’s packaging to prevent transit damage.

II. DAMAGE CLAIMS Should your order arrive with structural defects or shipping-related damage, please notify our support team at service@thehomeedit.us within 48 hours of receipt. You must provide high-resolution photography of the defect and the shipping label to facilitate a priority claim.

III. REIMBURSEMENT CYCLE

  • Processing: Refunds are initiated following a successful inspection at our logistics facility.

  • Estimated Timeline: Credits are issued to the original payment method. While we finalize our internal process within 5–7 business days, the appearance of funds in your account is subject to your bank's specific clearing period.